Introduction

Marshall Harber has a strict registration policy and we will only present our clients with the best selection of private home professionals available, so it is important that you read the following carefully before sending us your details.

Meeting our Requirements

Should you wish to register with us, we would require a minimum of four years of experience in private service, or in special cases, a solid background in hospitality or catering. We would be reluctant to accept an applicant with a "busy" CV. A person who changes jobs frequently suggests to us a lack of commitment and loyalty to their employers. There are however, some exceptional cases and Marshall Harber's consultants are experienced in assessing whether certain applicants may be suitable for a role in private service.

Submitting your CV

The first impression we will have of you is your CV, so it is important to make sure that you provide us with an accurate and very detailed work history, outlaying your current and past duties and responsibilities. Please see the section of our website where full details on how to submit your CV are posted. We also recommend that you supply us with a current police check/enhanced disclosure form. If you are confident that you can meet our requirements please submit you CV as soon as possible. After we've received your details you will be contacted by one of our consultants to discuss your requirements and to arrange an interview.

References

References are vital; we will not consider anyone for registration without them. Not only because they reflect on your capabilities and suitability as a household staff candidate but also for security reasons, so please bring all written references and contact details of former employers to your interview.

The Interview

Usually an interview will take place within seven days of your CV being received. Our interviews can take up to two hours and we expect our potential candidates to be prepared to meet our expectations by not being late and bringing the required documents.

Successful Applicants

If we are confident that you have met with our requirements and once all references have been confirmed, you will then be contacted by your appointed consultant and given details on any suitable positions.

Meeting Our Clients

It is our responsibility as your agent, to promote you to our clients as a professional. We would therefore expect you to represent our high standards. Once the time and place for the interview has been confirmed, you will be forwarded full details on the location and a client contact number. We no not expect our candidates to be late, but if you do have any problems in finding an address or cannot arrive at the appointed time, please contact our offices immediately.

The interview is also about establishing your needs and requirements, so be prepared to ask questions and to get a very clear picture of what the role involves. Make suggestions; this also demonstrates to your potential employer that you are a professional and that you will be a valuable asset in their home.

Second Interviews

In some cases you will be expected to make a second interview. This may be to either, finalise the agreement, or because you have been short-listed. This is the time to cover any issues that might not have been raised on your first meeting.

Accepting a Position

Once an offer has been made and accepted, you will be forwarded a copy of Our Standard Draft Contract, outlaying the basic terms and conditions of your employment. Should you have any queries, or wish to make any changes, please contact your consultant and they will be happy to answer any questions that you might have.

Your New Position

Our service to our candidates does not end once a placement has been made. If there are any problems that need to be discussed or if you require any information or advice, please feel free to contact your consultant at any time.