(The Agency) will only undertake business under the following terms and conditions. These terms are legally binding so please read them carefully.

General Terms and Conditions

These Terms and Conditions of Business are between Marshall Harber (the Agency) and the employer (the Client) and are deemed to be accepted by the Client by virtue of an interview, acceptance and /or subsequent engagement of a candidate through the Agency.

1. The Agency acts as an agent to introduce suitable household staff to their Clients.
2. Clients undertake to notify the Agency immediately upon any offer being made which results in the engagement of a candidate.
3. The Client agrees to pay the fee to the Agency within seven days of date of invoice. This must be strictly adhered to for the service guarantee to apply. Fees for overseas placements are due prior to the candidate leaving the UK or commencement of duties.
4. All engagement fees quoted in the Fee Structure are exclusive of V.A.T.
5. The Client undertakes to notify the Agency if any candidate for a short term placement remains with the Client and in such an event an additional full fee for a permanent introduction shall be payable by the Client.
6. In the event of a three day trial period being agreed upon, the Client will receive an invoice for a short term placement should the trial not lead to a permanent placement. This three day trial period is applicable for UK placements only.
7. The Client shall keep all introductions of candidates by the Agency and their details confidential. The Client undertakes not to disclose any introductions to third parties. Any breach of this undertaking resulting in the employment of a candidate by a third party renders the Client liable for full payment of the Agency's introduction fee.
8. The Agency offers a four-month replacement guarantee on permanent placements (excluding yacht crew). If the candidate should leave the position within a four month period, a free placement will be offered to the Client provided that:
   1. Clause 3 has been strictly adhered to.
   2. The working conditions agreed to prior to the commencement of the engagement have not changed.
   3. The Client has advised the Agency as to the termination of the engagement in writing within 48 hours of termination.
   Yacht crew are subject to a one-month replacement guarantee.
9. Should the Client grant Sole Agency to Marshall Harber the Client will be entitled to a one-year replacement guarantee on all permanent full-time placements. Clients that choose not to grant Sole Agency to Marshall Harber will be entitled to a four-month replacement guarantee on all permanent full-time placements, This will be subject to the following conditions:
   1. The Sole Agency form must be signed and returned to the Agency with the job description completed.
   2. Clause 3 and Clause 8. b & c have been strictly adhered to.
10. While the Agency endeavours to verify the background and suitability of all applicants introduced to the Client before employment commences, we cannot guarantee that all information is accurate. The Agency does not accept any liability whatsoever for misrepresentation, loss, damage, claims or expenses incurred by the Client. The Client should therefore satisfy him/herself as to the suitability, qualifications, capability and integrity of the candidate and take up any references provided by the applicant. The final responsibility for accepting the candidate lies with the Client.
11. The Agency's entitlement to the Fee shall not be affected if the Agency provides details on an Applicant to a Client and the Client subsequently receives details of the same applicant from any third party, including another agency or the applicant.
    1. If prior to a commencement of employment of a candidate the Client cancels the employment, 25% of the introductory fee will be payable to the Agency as a cancellation fee. Payment will become due within seven working days from the date of invoice.
    2. It any invoice is not paid within 30 days of the invoice date the Agency reserves the right to pass it to a debt collector which will incur an additional fee of 10% of the total invoice which will be charged to the Client.
    3. If a candidate introduced by the Agency is rejected an offer of employment by the Client, a full introduction fee will be payable if the candidate is subsequently employed by the Client at any time.
12. The Client undertakes ot provide a contract of employment and is responsible for the candidates Tax and National Insurance contributions, obtaining work permits and satisfying any medical requirements or qualifications required by law.
13. For Temporary Placements the introduction fee will be invoiced upon confirmation of the starting date of the placement and the introduction fee must be paid in full prior to the commencement of the placement.
    

These Terms and Conditions shall be governed by and be construed in accordance with the laws of England and Wales and each party hereto agrees to submit to the jurisdiction of the English Courts.